This Privacy Policy governs the collection, use, disclosure, and protection of personal data by Kanoo Elite (referred to herein as “we,” “us,” or “our”) when individuals visit our website at Digital Transformation Services Provider — Kanoo Elite. We are committed to safeguarding your privacy in accordance with the Personal Data Protection Laws of the Kingdom of Saudi Arabia. Kanoo Elite does not provide any services to individuals under the age of 18, and we do not collect or process personal data from anyone below this age threshold. 

Personal Data Collection 

We collect and process various categories of personal data in the course of your interaction with our website. This includes contact information such as your name, email address, and telephone number. Additionally, we gather browsing data including your IP address and browser type to enhance your user experience and maintain our service quality. 

Methods and Purposes of Personal Data Collection 

We collect personal data through both direct and indirect means: 

1. Direct Collection
   This occurs when you voluntarily provide personal data by completing forms on our website, subscribing to our services, or communicating with us directly. Such data is collected for the following purposes:

• To deliver our services and fulfill your requests, 

• To respond to your inquiries or feedback, 

• To improve the functionality, performance, and user experience of our website and services. 

2. 2. Indirect Collection from Third Parties
   We may also obtain personal data from third-party sources, including publicly accessible profiles on professional networking platforms (such as LinkedIn) and other social media channels, in accordance with the Personal Data Protection Law and its Implementing Regulations in the Kingdom of Saudi Arabia.

This indirect collection is undertaken only when: 

• The third party has lawfully obtained the personal data and holds valid consent from the data subject permitting its further disclosure; and 

• The personal data has been made publicly available in a lawful manner that does not contravene the applicable data protection regulations. 

The personal data collected from these sources is used exclusively for: 

• Recruitment and talent acquisition, 

• Business development and relationship management, and 

• Marketing and outreach initiatives. 

We ensure that such use respects the rights and freedoms of data subjects and does not result in any adverse impact on their privacy. 

Data Disclosure Practices 

We may disclose your personal data to trusted third-party partners who support us in delivering and enhancing our services. This includes service providers such as IT service providers who help maintain our technological infrastructure, and advertising partners who help us reach relevant audiences with our marketing communications. 

Legal Basis for Data Processing 

We process personal data in line with the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations. Our legal bases include obtaining the data subject’s explicit consent, fulfilling contractual obligations, complying with legal requirements, or pursuing legitimate business interests, provided these do not override the rights and freedoms of individuals. Where consent is used, it is obtained transparently and may be withdrawn at any time. 

Data Storage and Security 

We are committed to protecting your personal data through robust security practices. We implement physical, technical, and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These include data encryption (both in transit and at rest), access restrictions, multi-factor authentication, regular security testing, and ongoing staff training in data protection. 

Your personal data is stored either within secure facilities in the Kingdom of Saudi Arabia or through certified cloud service providers that adhere to equivalent security standards and comply with applicable data protection laws. All storage environments are monitored and governed by strict security controls. 

We regularly review and enhance our security protocols to address new risks and ensure compliance with legal and regulatory developments. Should a data breach occur that compromises your personal data, we will notify you and the relevant authorities promptly, in line with legal obligations. 

Data Sharing and Disclosure 

We do not sell, rent, or otherwise disclose your personal data to external parties, except as outlined in this Privacy Notice. We may share your information with trusted service providers who support the operation of our website and business activities, and with regulatory or legal authorities when such disclosure is required under applicable laws and regulations. 

International Data Transfers 

Kanoo Elite operates with affiliates and vendor partners, who may operate in third countries, which means Personal Data may be stored and processed by Us or Our service providers.  

By providing Personal Data for any of the purposes stated above, you acknowledge that Your Personal Data may be transferred to or stored in third countries outside of the Kingdom and We will take necessary measures to safeguard Personal Data in accordance with the contractual obligations and data protection requirements applicable to the provision of services. 

Your Personal Data will only be transferred if We or our vendor partners: 

• Process it in a territory which the Kingdom has determined provides an adequate level of protection for Personal Data; or 

• Implement appropriate safeguards to protect Your Personal Data, including transferring it in accordance with an applicable transfer mechanism (such as Standard Contractual Clauses).   

Should future business requirements necessitate international data transfers, we will ensure appropriate safeguards are in place to protect your data and will inform you of any such changes. 

Individual Rights Under Data Protection Law 

Under the Personal Data Protection Law of the Kingdom of Saudi Arabia, you have specific rights concerning Your personal data. These include the right to be informed, the right to access Your data, the right to correct or update it, the right to request its erasure, the right to restrict its processing, and the right to withdraw your consent at any time. Kanoo Elite is committed to enabling you to exercise these rights and will respond to all valid requests within thirty (30) days of receipt. For more information about how your personal data is processed, or to submit a request, please contact our team at DSAR@kanooelite.com. 

Data Security Measures 

We have implemented reasonable technical and organizational measures designed to protect your personal data against unauthorized access, accidental loss, or intentional destruction. Our security framework includes both physical and digital safeguards to ensure the confidentiality, integrity, and availability of your personal information. 

Data Retention Period 

We retain your personal data for a period of ten years from the date of collection or last interaction, whichever is later. This retention period ensures we can provide you with consistent service, maintain accurate records for business purposes, and comply with our legal and regulatory obligations under Saudi Arabian law. After this retention period expires, we will securely dispose of your personal data using methods that prevent unauthorized access, recovery, or reconstruction of the information. 

Privacy Notice Updates 

We reserve the right to update this Privacy Notice periodically to reflect changes in our practices, legal requirements, or service offerings. Any modifications will be posted on our website, and we encourage you to review this notice regularly to stay informed about how we protect your personal data. 

To file a Complaint 

If you have any concerns regarding how we handle your personal data or believe we may have breached applicable data protection laws; you are encouraged to contact our team by emailing DSAR@kanooelite.com.  

If you are not satisfied with our response or if we do not respond within thirty (30) days, you may escalate your concern to our Data Protection Officer using the contact details provided below: 

Data Protection Officer

Email: dpo@kanooelite.com 

Alternatively, you have the right to file a complaint with the relevant Competent Authority. 

Saudi Data & AI Authority (SDAIA) 
Address: SDAIA Main Office, Building Code: 1003-B001, Al Nakheel District, Digital City, Riyadh 12382, Kingdom of Saudi Arabia 
Contact Number: 8001221111 
Email: suggestions@sdaia.gov.sa 

Date of Last Update 

This Privacy Policy was last revised and updated on July 3, 2025. The complete update history is available for review through our website.